Shipping Policy
Effective Date: October 1, 2025
This Shipping Policy explains how we deliver ASIC miners and mining hardware across India.
1. Service Area & Countries
We ship to:
- Primary: India (all locations)
- Currency: INR (Indian Rupees)
2. Shipping Cost Type
All orders have the SAME shipping fee (Flat Rate):
- All orders are shipped for: Rs. 2,500.00
- This is a flat rate applied to every order, regardless of order value or location within India.
3. Order Cut-Off Time
- Order Cut-Off Time: 7:00 PM IST
- Timezone: (GMT+05:30) India Standard Time (Kolkata)
- Orders placed before 7:00 PM IST are processed the same business day
- Orders placed after 7:00 PM IST are processed the next business day
4. Handling Time
- Minimum Handling Time: 0 days
- Maximum Handling Time: 2 days
- When Fulfilled: Mon – Sat
What is Handling Time?
Handling time is the time between order placement and when your miner is ready for shipment. For in-stock items, we typically dispatch within 48–72 hours (0–2 business days).
5. Transit Time
- Transit Time Method: All destinations
- Shipping Frequency: Mon – Sat
- Minimum Transit Time: 8 business days
- Maximum Transit Time: 15 business days
What is Transit Time?
Transit time is how long it takes the courier to deliver from our warehouse to your address. Most deliveries across India take 8-17 business days depending on your location.
6. Total Delivery Time
Estimated Delivery Time Based on Customer Location:
All destinations: 8–17 business days
This is calculated as:
- Handling time (0–2 days) + Transit time (8–15 days) = 8–17 business days
7. Shipping Methods Available
We use trusted courier partners for reliable delivery:
- Standard Shipping: 8-17 business days
- All shipments include tracking numbers
8. In-Stock vs. Batch/Production Orders
In-Stock Products:
- Usually dispatched within 48–72 hours after order confirmation
- Delivered within 8-17 working days
Batch/Production Products:
- Pre-order items delivered during the specified batch/production month
- Handled separately with extended handling time
9. Shipping Address Requirements
To ensure timely delivery:
- Provide complete address with street, building, city, state, and postal code
- Include a valid phone number we can use to contact the courier
- Ensure someone is available to receive the package
10. Tracking Information
- All shipments include tracking numbers
- We send tracking details via email and WhatsApp after dispatch
- You can track your package in real-time using the provided link or number
- Courier partner: DHL, UPS, FedEx, ARAMEX, or TNT
11. Risk of Loss & Damage
Risk Transfer:
- Risk of loss passes to you after the product is handed to the courier
- We pack ASIC miners securely with protective packaging
If Damaged on Arrival:
- Take photos/videos of damage and packaging
- Report to us immediately at
- info@bharatminers.com
- +91 9998646798
- We will assist with insurance claims or replacement within 3 days of delivery
12. Shipping Cost Breakdown
|
Item |
Cost |
|
Flat Shipping Rate |
Rs. 2,500.00 |
|
Applies to |
All orders to India |
|
No free shipping threshold |
Shipping charged on all orders |
|
No restrictions |
Flat rate applies regardless of product size or weight |
13. Payment for Shipping
- Shipping cost is charged separately at checkout
- Displayed clearly before payment
- Added to your final bill
14. Holidays & Delays
Orders may take longer if:
- Public holidays: Shipping may pause during national/state holidays
- Weather conditions: Severe weather may delay courier services
- Customs checks: High-value shipments may require additional verification
- Force majeure events: Unforeseen circumstances beyond courier control
We will notify you of any significant delays.
15. Failed Delivery & Re-Shipping
If delivery fails due to:
- Wrong address provided by customer: Re-shipping charges may apply
- Customer unavailable: Courier will retry; contact us for options
- Incomplete address: We will contact you to obtain correct address
Always verify your address before checkout!
16. Delivery Confirmation
- Courier will contact you before delivery
- Signature or OTP verification required for high-value items
- You will receive delivery confirmation with date and time
17. Order Cancellation & Refunds Related to Shipping
- Orders can be cancelled before dispatch (before handling time ends)
- Once shipped, cancellation not possible; Return & Refund Policy applies
- Shipping cost refund depends on the reason for cancellation
18. International Shipping
- Currently, we ship only to India
- International shipping not available at this time
19. Support & Tracking Help
For shipping-related questions or issues:
- Email: info@bharatminers.com
- Phone / WhatsApp: +91 9998646798
- Address: 110, Near Tapi Brg, Surat, Gujarat 394510, India
- Response Time: Within 24 hours on business days