FAQs

Below are answers to common questions about ordering, shipping, setup, and warranty.

1. How do I place an order with Bharat Miners?

You can order directly from our official website bharatminers.com.
If you prefer offline assistance, contact us via:

  • WhatsApp
  • Email
  • Phone
    Our team will guide you through product selection, payment, and delivery.

2. How do I choose the right miner?

Consider:

  • Your budget.
  • Your electricity cost.
  • Noise and space (home vs office vs dedicated space).
  • Which coin you want to mine (BTC, LTC/DOGE, etc.).
    If you are unsure, message us with your budget and setup details and we will suggest suitable options.

3. How do I set up my miner?

Basic steps:

  1. Connect the miner to a suitable power supply and network (LAN).
  2. Use an IP scanner or router interface to find the miner’s IP.
  3. Open the miner dashboard in your browser.
  4. Enter your mining pool URL and wallet address.
  5. Save settings and monitor hashrate and temperature.

If you need help, our team can guide you step by step over chat or call.

4. What is the difference between “In Stock” and “Batch/Production” products?

  • In Stock: Ready to ship from our current stock; usually dispatch within 48–72 hours.
  • Batch/Production: Part of an upcoming shipment scheduled for a particular month; these are pre-orders and will be delivered during the batch period.

5. What is the warranty period for miners?

Warranty is usually 180–360 days, depending on the manufacturer and model. Complete details are on the Warranty Information page and sometimes on the product page itself.

6. What is the standard delivery time?

  • In-stock orders: Typically shipped within 3 days, delivered within 8-17 working days across India.
  • Batch/Production orders: Delivered during the scheduled batch window.

7. Do you offer installation or remote setup support?

Yes, we provide basic remote guidance to help you connect your miner, configure mining pools, and check status. For advanced consulting, contact us and our team will explain available options.

8. Do you guarantee mining profit?

No. We do not guarantee any profit, payback period, or return from mining. Profitability depends on market conditions, coin price, network difficulty, and your electricity cost. Please understand the risks before investing in mining hardware.

9. How can I track my order?

Once your order is shipped, we share a tracking link or number by email/WhatsApp. You can check the current status and estimated delivery date directly with the courier.

10. How can I contact support?

We are happy to help with product selection, order status, technical questions, or any issues.